Frequently Asked Questions

PARKING & VALET FAQ

Can I park an oversized vehicle?

Yes, however oversized vehicle parking is restricted to certain areas. Please see a garage or valet attendant for guidance.

Can I park overnight?

Yes, our garage is open and accessible 24/7.

Do you accept prepaid debit/credit cards for payment?

Yes, we accept all major debit and credit cards. Daily parkers may pay via debit/credit card at entry/exit, or cash at a Pay Station. Monthly parkers can pay via debit/credit card, check, or through a corporate account. Online payment capability coming soon.

How do you purchase monthly parking passes?

Please reach out to us by phone at 412-227-3900 between 9:00AM and 5:00PM Mondays - Fridays, email us at [email protected], or through the Contact Us form on our website and we'll do our best to help out. You can also visit us in our Management Office in Two Chatham Center, Suite 140.

What types of monthly leases are available?

We offer a variety of monthly parking options including: Reserved Individual Spaces, Reserved Areas (assures availability), Non-reserved, “Buddy” Parking (most economical), Corporate Accounts (discounts available).

When are my payments due each month if I have a monthly permit?

Payments are due on the first day of the month. If paying via debit/credit card, you will be charged on the first business day of the month.

Can I purchase monthly parking online?

We are currently working on providing this functionality. Please reach out to us by phone at 412-227-3900 between 9:00AM and 5:00PM Mondays - Fridays, email - [email protected] or through the Contact Us form on our website and we'll do our best to help out. You can also visit us in our Management Office in Two Chatham Center, Suite 140.

What if I have a problem?

Our garage staff is available and working on-site 24/7. Additionally, Emergency Call Stations are located throughout the garage.

OFFICE & LEASING FAQ

Do you offer custom-built spaces?

Yes, all of our commercial office spaces are build-to-suit or can be leased as-is. We are flexible and offer customization to fit your needs. Please Contact Us with any questions or specific floorplan requests.

What if I have a guest/visitor coming to my office?

Please register all guests/visitors with the lobby security officer. All visitors must sign-in upon arrival.

How do I rent the Event Space or Conference Center?

Please email us at [email protected] and submit a request with details, dates, and any other information you think may be helpful. We will do our best to accommodate you!

How do I sign up to become a member of the Fitness Center?

Please send us an email at [email protected] and let us know that you would like to sign up for a Fitness Center membership.

Is there a Mailroom for tenants?

Yes, we have a Mailroom available for Two Chatham Center tenants only. There is a FedEx and USPS box available for all of your outgoing letters and packages.

What if I have a problem?

If you have an emergency, please reach out to our 24-hour security team for help. They can be reached at 412-227-3900. If you have any facilities related questions, please reach out to us by phone, email - [email protected] or through the Contact Us form on our website and we'll do our best to help out. You can also visit us in our Management Office in Two Chatham Center, Suite 140.